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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicole Bennett

September 25, 2023

5  out of  5 rating by Nicole Bennett
"Darcy is wonderful!"

John Fournier

August 19, 2023

5  out of  5 rating by John Fournier
"Move here from out of state, had to get house insurance and auto insurance, worked with Lorrie's team over the phone, and everything was ready when we arrived. Very professional and thorough. Highly recommend Lorrie and her team."

Jane McManus

August 19, 2023

4  out of  5 rating by Jane McManus
"Very courteous and professional. A really nice Arizona agent office, and anxious to help with all my insurance needs."

Suzanne Cluff

August 18, 2023

5  out of  5 rating by Suzanne Cluff
"NO MATTER what anyone else says, like how much cheaper you could be paying for your car insurance or how easy some no name online only company is, REMEMBER what your mom always said: “You get what you pay for.” Then remember this from me: “Your Insurance Company (car, homeowners, renters, RV’s, trailers, motorcycle, etc…) is only as good as your Insurance Representative.” Trust me, I’ve tried them all before, (yes I’m that old) and I could write a book on all the lessons I’ve had to learn the hard way. But over the last few years, since my whole family switched to Lorri Carter’s office @ StateFarm in Casa Grande, we have never had one negative interaction. Communication has been easy, and prompt. And we’ve had accidents/tickets so we’ve really needed a good agent with a competent team. They even called to let me know that in 2 months my monthly payment would increase by $3.00, and explained why. Who does that? My agent does, that’s who. I don’t live in Casa Grande, but I am in Pinal County, and since we followed my Father-in-laws suggestion that we switch to StateFarm and specifically Lorri Carters office, I’ve never regretted it."

Linda Marquis

August 7, 2023

5  out of  5 rating by Linda Marquis
"Lorrie is very personable, knowledgeable and efficient. She clearly explains all the details making it easy to understand the policy."

Robert Scott

July 27, 2023

5  out of  5 rating by Robert Scott
"Our experience with Taylor at the State Farm agency in Casa Grande, AZ was nothing short of spectacular. She effectively handled our home and auto insurance needs, displaying remarkable efficiency by wrapping up all our requirements within a single day. The fact that she was readily available for communication whenever we needed just amplified the excellence of her service. A 5-star experience indeed!"

Caron van Waardenburg

July 18, 2023

5  out of  5 rating by Caron van Waardenburg
"We recently moved to the area. Taylor was very responsive and helpful. I highly recommend this office for your insurance needs. Thank you Taylor!"

Theresa Giampietro

June 21, 2023

5  out of  5 rating by Theresa Giampietro
"Great experience with State Farm. We switched from Nationwide and are saving lots of money!"

Brandi Moreno

June 11, 2023

5  out of  5 rating by Brandi Moreno
"Great place and amazing customer service! Taylor did amazing helping me get exactly what I needed at a great price! Highly recommend them!"

Charles Lopez

June 5, 2023

5  out of  5 rating by Charles Lopez
"Great quality service the best rates in pinal county."

John Broussard

May 17, 2023

5  out of  5 rating by John Broussard
"I’ve been a customer with State Farm in Casa Grande, AZ for more than two years now. If I could give them ten stars I would! They’ve always assisted me with my insurance needs as quickly as possible and answered all my questions accurately. Taylor and Diana have assisted me with the majority of my insurance needs and questions. However, I’ve met all the agents at this location and highly recommend them all. The best experience I’ve ever had when it comes to dealing with insurance."

Katie J Becker

April 26, 2023

5  out of  5 rating by Katie J Becker
"The staff at this office is awesome. They have gone above and beyond to answer my questions, give quotes and help me with my claim. Definitely recommend!"

Ben Trafficana

April 12, 2023

5  out of  5 rating by Ben Trafficana
"Always does what is needed to service my auto policies."

Jessica Allison -Pfannkuchen

November 5, 2022

5  out of  5 rating by Jessica Allison -Pfannkuchen
"Friendly ,respectful and just great people. Been with State Farm since I was 17 and just learning to drive. Wouldn’t go with any other insurance companies. State Farm has always been there when I needed anything ."

Janey McCullough

October 15, 2022

5  out of  5 rating by Janey McCullough
"We are new to Casa Grande and recently purchased a new home. During the monsoon season a tree fell on our roof causing damage. Lorrie Carter helped immensely with the claim process and kept in regular contact with us. We were well taken care of by her and State Farm."

Rich Santysiak

July 24, 2022

5  out of  5 rating by Rich Santysiak
"Excellent insurance office!"

Anne Kenyon

May 9, 2022

5  out of  5 rating by Anne Kenyon
"Been such a great experience being an employee and customer at Lorrie Carter’s State Farm! They’re great…..BE SURE TO GET A QUOTE TODAY! 😃"

Steve Davis

March 31, 2022

5  out of  5 rating by Steve Davis
"I have been with State Farm since 1978 With luck I've only have had very few claims. Lorrie and her great team are easy to work with.They are like a good neighbor really"

Diesel Helper

August 21, 2021

5  out of  5 rating by Diesel Helper
"I needed to have proof of liability insurance for my travel trailer that I was towing behind my commercial vehicle through Canada, Lori answered the phone early and forwarded me the documents I needed in mere minutes. Thanks Lori"


July 14, 2021

5  out of  5 rating by Danny
"Transferring SF coverage from another state to this agency & Annie was very helpful, prompt with return information & made the transition quick & painless. We've been with State Farm for 40+ years, this is just another example of their great agents that we've had the pleasure of dealing with. Thank you Annie"

Jerry Unaitis

April 23, 2021

5  out of  5 rating by Jerry Unaitis
"Great service."

Shauna Jones

February 7, 2020

5  out of  5 rating by Shauna Jones
"After being involved in an accident and claim outside my home state, Lorrie was very helpful, even though I was not one her State Farm customers. If I resided near her, she would be my agent. I highly recommend her."

Donald Darbe

December 7, 2019

5  out of  5 rating by Donald Darbe
"She's a great person."

Tony acosta

September 29, 2018

5  out of  5 rating by Tony acosta
"She has been my insurance provider for 4yrs and has always rendered amazing service"

Bruce Menchen

April 27, 2018

5  out of  5 rating by Bruce Menchen
"Always lower rates friendly and professional. I also have used the roadside service a few times and it was flawless. Great all around thank you Lori Carter."